For ages 21+

x bajji Responsible Gambling

x bajji believes that entertainment is meaningful only when it is enjoyed in a controlled and mindful way. Playing on our platform means making decisions within your own means — not for the sake of chasing peace of mind after losses, but to set the right limits for yourself.

For ages 21+

24/7 Live Chat Support

Self-Exclusion Feature

Age Restriction

All casino and betting activities on x bajji are only for persons aged 21 or above. This rule is strictly enforced with no exceptions.

21+

Access prohibited for those under 21

If you are not yet 21, creating an account or participating in any game on x bajji is strictly prohibited. Age is confirmed during account verification. Our Terms and Conditions explain the age verification process and related policies in detail. If there are minors in your household, make sure they cannot access your account — keep your password and device secure.

If you suspect that a minor has somehow accessed an account, notify our 24/7 live chat immediately. The x bajji team will investigate that account and take the necessary action.

Tools for Setting Your Own Limits

x bajji believes every player has the right to play at their own pace and within their own limits. We have provided tools to help you control how much and how long you play.

Deposit Limit

Set a limit on how much you deposit per day, per week, or per month. Once this limit is active, it cannot be exceeded.

Time Limit

Decide how long you play in one session. Once the set time is up, the system will alert you or pause the session.

Account Cooling-Off

If you want to give yourself a temporary break, set a cooling-off period of a fixed duration on your account. You will not be able to log in during this time.

Self-Exclusion

If you feel you need a longer break, use the self-exclusion feature. Once activated, the account remains closed until the set period ends.

Gambling History Review

You can view your deposit, withdrawal, and bet history at any time. Reviewing your own patterns helps you make informed decisions.

Contact the Support Team

Contact our 24/7 live chat support team to activate or deactivate any of the above tools. They can assist in both Bengali and English.

Recognise the Warning Signs

Gambling should be a form of entertainment, not a compulsive habit. If the signs below appear, they need to be taken seriously. x bajji wants you to keep yourself and your loved ones safe.

Behavioural Signs

Repeatedly betting more to try to recover money you have lost.

Hiding your gambling from family or friends.

Thinking about stopping but being unable to do so.

Neglecting daily tasks or family responsibilities to focus on gambling.

Borrowing money from others to use for gambling.

Emotional and Financial Signs

Feeling restless, irritable, or anxious when not gambling.

Having trouble sleeping or concentrating because of thoughts about gambling.

Spending on gambling beyond your monthly income.

Your career or studies being harmed because of gambling.

Losing your temper after a loss or betting even more out of frustration.

If you notice these signs in yourself or someone you know, do not ignore them. Getting help in time keeps the situation under control. Visit the FAQ section on x bajji for answers to common questions about responsible gambling.

Where to Find Support

Acknowledging a problem takes courage. You or someone you know can get support through any of the following.

x bajji Live Chat

The x bajji 24/7 live chat support team speaks Bengali and English. Contact them at any time to activate self-exclusion, set a deposit limit, or close your account.

Email Support

In addition to live chat, you can also contact our support team by email. The email address is available on the x bajji support page. Write out your issue in detail and the team will respond as quickly as possible.

Family and Trusted Ones

Talk openly with people close to you. A family member or trusted friend can often recognise a problem earlier and help you make the right decision.

Professional Advice

Seeing a mental health professional or counsellor is not a sign of weakness — it is a brave step. Hospitals and clinics in Bangladesh that provide mental health services offer professional help for this kind of problem. Contact your own doctor or local health centre.

Support Groups

Sharing experiences with others facing the same problem can speed up recovery. Various organisations and mental health centres provide group counselling services for gambling-related issues.

x bajji's Commitment

x bajji is not just an entertainment platform — we want our players to play in a healthy and informed way. To that end, we follow a number of policies, which you can read about in detail in our About Us section.

Age Verification

Every new account must complete an age verification process. Accounts belonging to those under 21 are closed immediately.

Activity Monitoring

When unusual betting patterns are detected, our team proactively contacts that player to offer support.

Transparent Information

We do not hide any information about bonuses, terms, or payment processes. All rules are clearly stated across all pages, including the Privacy Policy.

Round-the-Clock Support

Support in Bengali is available 24 hours a day, 7 days a week via live chat and email.

Common Questions about Responsible Gambling

Here are the most frequently asked questions about responsible gambling, with answers.

No. Your account balance stays safe when self-exclusion is activated. You can withdraw it after the exclusion period ends or by verifying through the support team. No new deposits or bets are accepted during the exclusion period.

Cooling-off is usually for 24 hours to a few days — a way to take a short break. Self-exclusion is longer-term — from a few weeks to a few months. In both cases, you cannot cancel it yourself before the period ends; the account is reactivated automatically once the period is over.

Lowering the limit takes effect immediately. Increasing the limit has a waiting period so that decisions are not made on impulse. Contact live chat for more details.

Yes. If someone you know seems to be having trouble with their account and cannot seek help themselves, you can contact our support team and let us know. We will take appropriate action while maintaining confidentiality.

When gambling is no longer voluntary but feels compulsory, when you bet more to chase losses, or when other areas of your life start to suffer — that is when it is becoming a problem. Check the warning signs listed on this page against your own experience.

Age is verified at registration. Deposits and bets on suspicious accounts are put on hold until additional verification is completed. We also advise parents to keep device passwords and account details private.