x bajji's Privacy Policy

This page provides a complete description of the policies x bajji follows when collecting, storing, and using your personal information.

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Last Updated: 2025

This privacy policy applies to users of x bajji's website and services. Reading it will help you understand what types of information we collect, why we collect it, and how we keep it secure. By using our services, you are considered to have accepted the terms of this policy. For detailed terms of use, please read our Terms and Conditions page.

1 What Information Is Collected

x bajji collects various types of information from users for the purpose of account registration and service operation. This information can be divided into two main categories: personal identifying information and technical usage information.

1.1 Personal Identifying Information

During registration and identity verification, we collect the following information:

Full name and date of birth
Mobile number and email address
Bangladeshi National ID or passport number (for identity verification purposes)
bKash, Nagad, or Rocket mobile number (for financial transactions)
Account username and password (stored in encrypted form)

1.2 Technical and Usage Information

When you use the x bajji platform, certain information is collected automatically:

IP address and device type (mobile/desktop)
Browser type and operating system
Time of site access and usage patterns
How long each page was visited and what actions were taken
Cookie and session data (details below)

We do not collect information from anyone under 21 years of age. Age is verified at registration, and an account cannot be created if the required age threshold is not met.

2 Purpose of Using Information

x bajji uses collected information solely for operating and improving its services. Information is never sold to third parties for commercial purposes.

The main purposes for which information is used are:

Creating, verifying, and managing accounts
Processing deposits and withdrawals and maintaining transaction records
Informing users about bonuses, promotions, and VIP benefits
Ensuring platform security and detecting unusual activity
Providing customer support via live chat and email
Conducting analytical research to improve service quality
Complying with applicable laws and regulatory obligations

2.1 Marketing Communications

With your consent, x bajji may send updates about new offers, promotions, or games via mobile message or email. You may request to stop receiving these communications at any time.

3 Information Storage and Security

x bajji applies industry-standard technical measures to protect user information. All data is transferred via SSL encryption and stored securely on servers.

Our security measures include:

Securing data transfers using SSL/TLS encryption technology
Password hashing — no password is stored in plain readable form
Two-factor authentication (OTP) system
Access control — only authorised staff can access personal information
Regular security audits and system monitoring

We are committed to protecting your information, however it is not possible to guarantee 100% security for any data transmitted over the internet. It is your responsibility to keep your own password and account information confidential.

3.1 Data Retention Period

Information is retained for as long as the account is active and for as long as required to meet applicable legal obligations. Financial transaction records are kept for the period specified under relevant regulations. Even after an account is closed, certain information may be retained for a defined period for legal reasons.

4 Cookies and Tracking Technology

x bajji uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser that help improve your experience on the site.

The types of cookies we use:

Essential cookies: Required to maintain login sessions and ensure security.
Functionality cookies: Used to remember language preferences and settings.
Analytics cookies: Help collect statistics to understand how the site is used.

You can disable cookies from your browser settings, though this may limit some features of the site.

5 Sharing Information with Third Parties

x bajji does not sell personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain specific cases necessary for service operation:

Payment processing: Information required to process transactions via bKash, Nagad, and Rocket is shared with the relevant payment provider.
Technology partners: Technology providers that work to maintain site functionality have limited access to necessary information and are bound by contract to maintain confidentiality.
Legal obligations: We are required to provide information in response to a court order or a lawful request from a government authority.
Fraud prevention: Specialised agencies may be engaged to assist with account protection and fraud detection.

If x bajji's pages contain links to third-party websites, x bajji is not responsible for the privacy policies of those sites. Please read their own policies before visiting those sites.

6 User Rights

If you have an account with x bajji, you have certain important rights over your own information:

6.1 Right to View and Correct Information

Contact our customer support team to view the information stored in your account and to request corrections if needed. If there are errors in your name, mobile number, or other details, you can request that they be corrected.

6.2 Request for Data Deletion

When closing your account, you may request that your information be deleted. However, if there are legal obligations, certain information must be retained for a specified period. Information related to self-imposed restrictions under the Responsible Gaming policy cannot be deleted.

6.3 Right to Stop Marketing Communications

You may request to stop receiving promotional messages or emails at any time. This will not affect essential transaction-related communications regarding your account.

7 Protection of Minors

x bajji's services are for persons aged 21 or above only. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, we will delete it immediately and close the relevant account.

8 Changes to the Policy

x bajji may update this privacy policy when necessary. If changes are made, the "Last Updated" date at the top of the page will be changed. For significant changes, you may be notified via your registered mobile number or email.

Continued use of the service will be considered acceptance of the updated policy. We therefore recommend reading this page regularly. To learn more about x bajji, visit our About Us page.

9 Contact Us

If you have any questions or concerns about this privacy policy, please contact x bajji's customer support team:

24/7 Live Chat — support available in Bengali and English
Email: [email protected]

For general enquiries, you may find quick answers on our FAQ page.